Novotel London Waterloo | London ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

113 Lambeth Road, London, United Kingdom, SE1 7LS

“The hotel's location made visiting London attractions a breeze!”view full review

Novotel London Waterloo, a 4-star hotel with an 8.3/10 rating, offers a full-service experience, including a restaurant, bar, fitness center, and areas dedicated to children. Located near the banks of the River Thames, it provides guests with excellent access to public transport links.

Rooms & Amenities

Rooms at Novotel London Waterloo feature air conditioning, a queen-size bed, free WiFi, and flat-screen TVs with on-demand movies. Each unit includes a private bathroom equipped with eco-friendly toiletries, as well as tea and coffee making facilities.

Dining & Relaxation

Elements Restaurant at the hotel serves a range of local cuisine and international dishes. Guests can also relax at the buzzing bar, which offers a variety of beers, wines, and cocktails.

Leisure & Business Features

Novotel London Waterloo has a fitness center, sauna, children's playground, and steam room for leisure activities. The hotel also provides meeting rooms and a business center for corporate needs.

Location & Attractions

The hotel is conveniently located near major tube stations such as Waterloo, Westminster, and Victoria. Guests can easily visit landmark attractions including Westminster Abbey and the London Eye, all within a short walk.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Queen Room Sofa Bed

Max:

3 persons

345 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Premium Superior Queen Room

Max:

3 persons

270 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Executive Suite King Bed

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

London4600 ft

Airports

London City (LCY) 9.0 mi

London Heathrow (LHR) 17.6 mi

Train

Waterloo Station3700 ft

Underground

Lambeth North2300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

GBP 24 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Baby pushchair
Children's buffet
Children's play area

Spa & Leisure

Spa lounge
Sauna
Turkish bath
Steam room

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

113 Lambeth Road, London, United Kingdom, SE1 7LS

Map view

113 Lambeth Road, London, United Kingdom, SE1 7LS

City landmarks

Landmark

Coca-Cola London Eye

3900 ft

Garden

Buckingham Palace

1.6 mi

Church

Westminster Abbey

3700 ft

Landmark

Big Ben

4100 ft

Museum

The British Museum

1.7 mi

Castle

Tower of London

2.1 mi

Square

Trafalgar Square

1.3 mi

Public Building

Houses of Parliament

4500 ft

Market

Borough Market

1.4 mi

Museum

National Gallery

1.3 mi

Harbour

Tower Bridge

2.0 mi

Gallery

Tate Modern

1.5 mi

Landmark

Churchill War Rooms

5100 ft

Museum

Imperial War Museums

2800 ft

Garden

The Oval

1.0 mi

Gallery

Tate Britain

3600 ft

Palace

St James's Park

1.2 mi

Church

Westminster

1.0 mi

Aquarium

SEA LIFE Centre London Aquarium

3300 ft

Square

Piccadilly Circus

1.3 mi

Landmark

Banqueting House

1.0 mi

Opera House

Covent Garden

1.7 mi

Church

Westminster Cathedral

5200 ft

Church

Saint Margaret's Church on Parliament Square

2700 ft

Bridge

Westminster Bridge

3900 ft

Museum

Florence Nightingale Museum

2800 ft

Landmark

Whitehall

5100 ft

Palace

Lambeth Palace

2900 ft

Nearby

Bridge

Lambeth Bridge

1300 ft

Restaurants

Elements Restaurant

100 ft

113 Lambeth Road Novotel Waterloo

The Garden Cafe

400 ft

5 Lambeth Palace Road entrance by roundabout at Lambeth Palace

Pharmacy 2

1200 ft

1 Newport Street Newport Street Gallery In Vauxhall

Big Ben Pizza

1800 ft

147 Lambeth Walk

Tsujiri

1500 ft

33 Newport Court St James

Sirenas

1500 ft

Southbank House Black Prince Road

Tamesis Dock

1600 ft

Opposite 9 Albert Embankment

Pizza Express

2300 ft

46 Moreton Street Pimlico

TDQ Steaks

1900 ft

The Corniche

The Steam Engine

2000 ft

41-42 Cosser Street

Florentine Restaurant & Bar

2300 ft

Lambeth 6 Hercules Road

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

5.6/10

Guest rating

Rooms

7.4

Location

8.8

Service

7.0

Dining

6.4

4/5 based on 3871 reviews

#449 of 1,197 hotels in London based on Tripadvisor

Pat

United Kingdom, January 2025

5.8/10

Staying at Novotel London Waterloo was quite a pleasant experience. The hotel offers good value for its location, which is close to iconic sights like the London Eye and Houses of Parliament. However, the limited direct transport options to Heathrow and Gatwick were a bit of a hassle for me. The breakfast was decent but could be hectic during peak times, impacting the overall experience slightly.

Rooms

8.0

My room was spacious, clean, and well-maintained. The unique layout, with the sink beside the bed, was quirky but functional (though I can see how it might not suit everyone).

Service

9.0

The staff were incredibly friendly and responsive, especially the evening team. They made sure our needs were met and contributed to a comfortable atmosphere during my stay.

Location

8.0

The location in Lambeth offered a peaceful environment with easy access to central attractions. I enjoyed the 20-30 minute stroll to the bustling West End.

Dining

7.0

Breakfast had a solid variety, but I noticed that it could get quite busy, resulting in some delays in replenishing options. The coffee was surprisingly good, despite the lengthy queue for it.

Facilities

8.0

I appreciated the wellbeing center and gym facilities during my stay. The modern design of the lobby also added to the overall experience.

Molly

United Kingdom, January 2025

5.8/10

I had a pleasant stay at Novotel London Waterloo, largely due to its prime location near major attractions like the London Eye. the spacious rooms added to my comfort. The breakfast selection was decent but could use some fresh touches. I did encounter some issues with cleanliness, particularly with the bathroom during my stay.

Rooms

7.0

The room was spacious and comfortable, featuring modern decor and a nice big TV. However, there were some cleanliness concerns. the bathroom did not meet expectations.

Service

8.0

Most of the staff were friendly and accommodating, though I did find some reception staff a bit dismissive at times. However, Sergio, in particular, was very professional and resolved my issues promptly.

Location

10.0

The hotel's location was fantastic, with easy access to key attractions like Big Ben and the Thames Riverwalk, making my sightseeing very convenient.

Dining

7.0

I found the breakfast good quality, but not worth the price. opting to eat out might be a better option. The dining area was nice with a variety of dishes.

Facilities

8.0

The hotel offered good facilities, though I missed having my minibar stocked. the gym and wellness options provided additional ways to unwind.

Edward

United Kingdom, November 2024

5.0/10

My stay at Novotel London Waterloo was largely positive, with the hotel's modern design and spacious rooms being a highlight. The breakfast, while decent, could use more variety and better quality, as there were issues with stock during busy times. Additionally, I encountered some housekeeping inconsistencies during my visit. Overall, I appreciated the friendly staff and the hotel's excellent location near major attractions, making it a solid choice for my trip to London.

Rooms

8.0

The rooms were spacious, modern, and clean, making for a comfortable stay. I particularly enjoyed the separate toilet layout for added privacy.

Service

7.0

Staff were consistently friendly and attentive, though I experienced some hiccups with housekeeping that could have been managed better.

Location

8.0

The hotel's location is fantastic, close to the London Eye and other key attractions, allowing for easy sightseeing.

Dining

6.0

The breakfast options were okay but lacked variety. It was tough to get basic items like spoons and bread during busy times.

Facilities

7.0

The hotel offers a basic gym, sauna, and steam room, which I appreciated for relaxation after a long day, but the gym could use more weights.

Darren

United Kingdom, October 2024

6.6/10

I had a decent stay at the Novotel London Waterloo. The location was fantastic, with easy access to major attractions like the London Eye and Big Ben. However, I did have some issues with the service, which felt below the usual Novotel standard, especially regarding the room security. Overall, it was a mixed experience that had its high points and some disappointments.

Rooms

8.0

The rooms were spacious and clean, providing a comfortable stay. I had a nice view of Lambeth Palace and the Houses of Parliament. The air conditioning worked perfectly, which was a plus. However, the layout had a separate toilet from the bathroom, which I found a bit odd, especially since there was no sink in the toilet area.

Service

5.0

While I appreciated the friendly attitude of some staff, I encountered issues with room security and a lack of responsiveness when my son's AirPods went missing. It felt like the service didn't meet the usual Novotel standards, which was disappointing.

Location

10.0

The hotel's location was a major highlight for me. It was just a short walk to attractions like Westminster Abbey and the Thames. Plus, there were multiple bus stops right outside, making it super convenient for getting around the city.

Dining

6.0

The breakfast offered a reasonable selection of fresh items, but I found that the hot food could have been kept warmer as it was cold a couple of times. Dinner in the hotel was good, with a nice dining area, but I did have to wait for a table due to staff being busy clearing.

Facilities

8.0

The hotel had solid facilities, including a bar and a gym. The kids' corner in the lobby was a hit, and I enjoyed hanging out there. However, I think they could improve on the efficiency of their dining service.

Jessica

United Kingdom, October 2024

5.2/10

I had a decent stay at Novotel London Waterloo. The location was absolutely fabulous, just a short walk to Westminster and the Thames, which made sightseeing easy. However, the room felt a bit tired, with an old stain on the carpet that detracted from the overall cleanliness. The shower drainage issue was quite annoying, as it caused water to overflow onto the bathroom floor. On the plus side, the staff was friendly and helpful, especially when I needed assistance with my luggage on the last day.

Rooms

6.0

The room was spacious enough, but needed a deep clean due to a large carpet stain and a malfunctioning fridge. The shower's drainage issue was a hassle.

Service

6.0

The staff was friendly and helpful, especially at reception. However, the bar service was indifferent and lacking warmth, which didn't contribute to a cozy atmosphere.

Location

8.0

The hotel's location was great, right across from Lambeth Palace and within walking distance to many major attractions like the Houses of Parliament.

Dining

6.0

Breakfast was just average for the price, leading us to explore better options nearby. The dining area could have offered more variety and freshness.

Facilities

5.0

Facilities were basic, with no gym and the fridge not working. I was hoping for a more pleasant experience overall in terms of amenities.